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Units of competency BSBSUS501 Develop workplace policy and procedures for sustainability BSBSUS401 Implement and monitor environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking
Support effective workplace relationships
collect feedback from industry
Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking
objects and cultural landscapes BSBWHS302 Apply knowledge of WHS legislation in the workplace If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-AHCTRF206 Assist with turf construction Learner Guide Units of competency BSBSUS501 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.